Assessing hotel-related smartphone apps using online reviews

Published in Journal of Hospitality Marketing & Management, 2015

Recommended citation: Wang, D.*, Xiang, Z., Law, R., & Ki, T. P. (2016). Assessing hotel-related smartphone apps using online reviews. Journal of Hospitality Marketing & Management, 25(3), 291-313. https://doi.org/10.1080/19368623.2015.1012282