The Impact of Mass Media on Hotel Frontline Employees’ Attitude and Service Orientation towards Mainland Chinese Tourists

Published in China Tourism and China Hotel-Branding Forum 2013, Hong Kong, 2013

Recommended citation: Chen, Y. & Wang, D. (2013). The Impact of Mass Media on Hotel Frontline Employees' Attitude and Service Orientation towards Mainland Chinese Tourists. China Tourism and China Hotel-Branding Forum 2013, Hong Kong, 16-18 May, 2013 (2013) (ISBN: 978-962-850-5944)' International Publishing. https://research.polyu.edu.hk/en/publications/the-impact-of-mass-media-on-hotel-frontline-employees-attitude-an